30 DAY GUARANTEE
30-DAY MONEY BACK GUARANTEE
We are so sure you’ll be happy with your Pure Water Systems purchase that we offer a 30-Day Money Back Guarantee to all customers. If for any reason you are not completely satisfied, simply return the product to our head office for a full refund within 30 days of installation.
Please note, the 30-Day Money Back Guarantee relates only the cost of the products themselves.
All other costs incurred will be at the expense of the customer. This includes installation costs, return postage of the system itself and also the $60 disconnection fee carried out by our Specialist Service Technician.
*Due to varying water quality across Australia, our 30-Day Money Back Guarantee excludes Cartridges.
If you have any questions or concerns, simply contact us on 1300 808 966 to speak to a Customer Care Specialist.